Terms of Service

Effective Date: March 7, 2026

Welcome to Presurgi. Presurgi is a digital platform operated by StreamCities, LLC. These Terms of Service ("Terms") govern your access to and use of the Presurgi platform, website, and communication services. By accessing or using Presurgi, you agree to these Terms.

If you do not agree to these Terms, please do not use the Presurgi platform.

1. About Presurgi

Presurgi is a digital patient support platform designed to help individuals prepare for upcoming surgical procedures. The platform provides reminders, preparation guidance, educational resources, and related communications intended to assist patients in organizing for surgery.

Presurgi may communicate with users through:

SMS/text messages

Email

Educational videos and links

Digital checklists and reminders

These communications are designed to help patients stay informed and prepared before their scheduled procedure.

2. Not Medical Advice

Presurgi does not provide medical advice, diagnosis, or treatment.

All information provided through Presurgi is for educational and informational purposes only. Patients must follow the instructions provided directly by their physician, surgeon, or medical care team.

If you have questions about your health or medical care, you should contact your healthcare provider immediately.

In the event of a medical emergency, call 911 or seek emergency medical care.

3. Eligibility

By using Presurgi, you confirm that:

You are at least 18 years of age, or

You are using the platform under the supervision of a parent or guardian.

You agree to provide accurate information when registering for Presurgi.

4. SMS & Email Communications

By registering with Presurgi and providing your phone number or email address, you consent to receive communications from StreamCities, LLC via the Presurgi platform related to your surgical preparation.

These messages may include:

Surgery preparation reminders

Medication and fasting guidance

Educational resources and videos

Hospital arrival information

Pre-surgery checklists

Optional wellness or recovery product recommendations

Message frequency varies depending on your surgery timeline.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

STOP

You may request assistance by replying:

HELP

Opting out of communications may limit Presurgi’s ability to provide preparation reminders.

5. User Responsibilities

Users of Presurgi agree to:

Provide accurate registration information

Follow instructions provided by their medical provider

Notify Presurgi if their surgery is canceled or rescheduled

Use the platform only for lawful purposes

Presurgi is not responsible for errors resulting from incorrect information provided by users.

6. Third-Party Products & Resources

From time to time, Presurgi may provide links or recommendations for health-related products or services that may support recovery, wellness, or surgical preparation.

These may include:

Nutritional products

Supplements

Recovery tools

Health-related resources

Some of these links may be affiliate links, which means Presurgi may earn a commission if a purchase is made.

Users are under no obligation to purchase any recommended products.

7. Platform Availability

Presurgi strives to maintain reliable service but does not guarantee that the platform will always be uninterrupted or error-free.

Presurgi may update, modify, or discontinue features of the platform at any time without notice.

8. Limitation of Liability

To the fullest extent permitted by law, Presurgi shall not be liable for:

Medical decisions made by users

Delays or failures in communication delivery

Surgical outcomes

Errors resulting from inaccurate user information

Presurgi provides informational support only and does not replace medical care.

9. Carrier Liability Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and network availability. StreamCities, LLC and the Presurgi platform are not liable for any delays, delivery failures, or message transmission errors.

10. Privacy

Your use of Presurgi is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

11. Changes to These Terms

Presurgi may update these Terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the updated Terms.

12. Contact Information

If you have questions about these Terms or need assistance with Presurgi communications, please contact:

Presurgi Support
Email: [email protected]
Website: https://presurgi.com

For SMS assistance, you may reply HELP to any Presurgi text message. To stop receiving SMS messages, reply STOP at any time.